Frequently asked questions
Everything about reviews, listings, and your account. Still stuck? Email support@reviewshark.com or call 631-401-1556.
Review Shark is a community-run review board: real customers rate and discuss local businesses, and businesses manage their own verified profiles. Browsing, searching, and reading reviews is always free.
No. Guests can review any business — enter your name, rate, and write. Guest reviews go to our moderators and publish once approved. Members’ reviews also pass a standard authenticity check.
Every review — member or guest — is screened by a moderator before it appears, checking for authenticity, conflicts of interest, and our content rules. Most reviews publish within 24 hours.
Sign up and contact our team from your dashboard, or use the contact details below. From there you can manage your info, photos, hours, socials, and description.
Click "Forgot your password?" on the sign-in page for an email reset link. Members can also change their password from their profile settings.
Contact our moderation team using the support email below. Every report is investigated; reviews that violate our authenticity or content rules are removed and repeat offenders are suspended.
Shark TV is our video network: business spotlights, how-to guides, and community picks organized into channels. Watch, share, and join the discussion in the comments.
Communities are neighborhood and topic groups where members share recommendations and warnings. Join any community free and post once you have an account.